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bobty官网入口-bob综合手机版
bobty官网入口-bob综合手机版
Follow up email buyers skills: simple, credible, appropriate, have a definite object in view, rapid, careful tracking
1, buyers online inquiries
Distinguish the true disc, that is false dish, should have a distinguishing program, otherwise once the business did open, you will drown in a sea of e-mail. The general content of the query from the buyer, you can determine what is firm, which is the virtual disk. Should focus on handling those targeted, can be called an inquiry e-mail. For the worthless inquiry, we should dare to abandon the decision.. It would be naive to think that every inquiry would be bought for you. Some enquiries too vague, perhaps only the customer a means to do market research. If you do not give vague information, you can only do some e-mail every day.
2, email reply to simple
The language should be concise, not long winded Luo Suo, talk endlessly with no substance at all. You know, the patience of many foreign businessmen are very poor, you are wasting his time for his money. Do not look down on the art of handling e-mail, many foreign trade salesman actually do not understand how to write a good email. The key lies in your ability to grasp the real intention of the buyer's inquiry, and thus give him the most targeted answer to him..
3, email content to be credible
It's not that you omit the most basic etiquette, I believe that any one does not like rude replies. And buyers began to contact also note that in the back of e-mail, be sure to include your contact details, including your name, position, company name, telephone number, fax number, e-mail address, website and company address information content, give each other a very formal impression. Some vendors often miss this and that is easy to answer, leave a bad impression.
4, email expression to appropriate
The right is the most not easy! This includes not only the first two factors, more important, but also need to professional.
(1) buyers want and the mastery of the products people if you reply to an enquiry monkfish error ridden, a look is layman, buyers will think you are not real manufacturer, or the product are not familiar with, it may be gone. So must specify the product specifications, packaging, functions, quotations and other data.
(2) take advantage of email to deliver pictures, which is more illustrative and can reduce the cost..
(3) before sending out an email, check it carefully, have no spelling or grammar error, try to minimize the bad impression that might be given to others..
(4) offer to consider, leave too much room for demand, otherwise it will allow buyers to doubt. Moreover, to segment the customer, that is, according to different countries, regions where different offers different prices. Such as customers in Europe and America and South America, the Middle East, the customers most different requirements on product quality, if you to South America, the Middle East for the customer the European and American market price is likely to scare each other.
5, email reply to quickly
Buyers want as soon as possible to get a reply monkfish especially Internet are involved in international trade, many foreign buyers are more willing to use this method and their application in this way more reason is low cost and high efficiency. If the customer's query reply too late, not only will lose business opportunities, and will make each other to your efficiency and ability to doubt. Even if it is not immediately reply to the problem, it should be in the internal deliberations after give a clear answer, avoid blindly consent, often counterproductive.
6, to keep the meticulous tracking once you have to send inquiries to customers
This is very important, many people tend to feel online information, transaction less, or no deal, will lose the confidence, and the query received no attention, which is very narrow and stupid. Transposition thinking, for you are a buyer, you will first give a supplier you don't know what kind of order?? not to mention the market now are basically a buyer's market, buyers, whether through e-commerce and traditional commerce means, can easily obtain numerous suppliers. So, do not underestimate the buyer any query!
There are two ways to follow the customer.:
1, regularly send new products to customers, this way will often have the effect of the can not be underestimated;
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